Legal
Privacy Policy
This policy explains how PetStory.pro, operated by Silver Harbor LLC, handles information.
1. Information we collect
- Pet-related input such as pet name, type, breed, dates, and behavior details
- Images you upload for content generation
- Contact information you choose to provide, such as email
- Transaction and payment-related metadata
- Basic technical data such as browser, device, and usage logs
2. How we use information
- To generate and deliver digital products
- To process payments and support purchases
- To respond to support requests
- To improve performance, reliability, and product quality
- To comply with legal obligations and prevent abuse
3. Third-party services
We may use third-party vendors for payment processing, hosting, analytics, storage, and infrastructure. These providers may process information on our behalf as needed to operate the service.
4. Data retention
We retain information for as long as reasonably necessary to operate the service, fulfill transactions, resolve disputes, enforce policies, and comply with legal obligations.
5. Your choices
You may contact us to request support, ask privacy questions, or request deletion where applicable. Some data may need to be retained for legal, fraud-prevention, or accounting purposes.
6. Contact
Privacy requests can be sent to mercydomokon@gmail.com.