Legal

Privacy Policy

This policy explains how PetStory.pro, operated by Silver Harbor LLC, handles information.

1. Information we collect

  • Pet-related input such as pet name, type, breed, dates, and behavior details
  • Images you upload for content generation
  • Contact information you choose to provide, such as email
  • Transaction and payment-related metadata
  • Basic technical data such as browser, device, and usage logs

2. How we use information

  • To generate and deliver digital products
  • To process payments and support purchases
  • To respond to support requests
  • To improve performance, reliability, and product quality
  • To comply with legal obligations and prevent abuse

3. Third-party services

We may use third-party vendors for payment processing, hosting, analytics, storage, and infrastructure. These providers may process information on our behalf as needed to operate the service.

4. Data retention

We retain information for as long as reasonably necessary to operate the service, fulfill transactions, resolve disputes, enforce policies, and comply with legal obligations.

5. Your choices

You may contact us to request support, ask privacy questions, or request deletion where applicable. Some data may need to be retained for legal, fraud-prevention, or accounting purposes.

6. Contact

Privacy requests can be sent to mercydomokon@gmail.com.

PetStory.pro

PetStory.pro is operated by Silver Harbor LLC.

Billing references are intended to match the PetStory.pro brand.

Digital pet behavior and personality reports.

mercydomokon@gmail.com
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All products are digital products delivered online. No physical goods are shipped. PetStory.pro content is not veterinary, medical, or professional training advice.